Privacy policy

Introduction

Thank you for visiting the Telecor Learning Academy website. We are committed to protecting your privacy. This privacy policy informs you of how we use your personal information collected on this site. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Information We Collect

1. Registration Information

When you register on our platform, subscribe to our newsletter or fill out a form, we collect:
  • Name
  • E-mail address
  • Mailing address
  • Phone number
  • Fax number

2. Course Participation

When you participate in an online course, we may collect:
  • Comments from you or notes
  • Assignments, quizzes, and examination results
  • Any data submitted to verify your identity, if required for certification or accreditation

3. Communication and Preferences

We may collect information on your preferences, learning goals, and interests to provide personalized recommendations and communications.

The information we hold, as supplied by you, will be accurate and up to date. You can check the information that we hold about you by emailing us at learning@telecor.com. If you find any inaccuracies we will delete or correct it promptly, as requested by you.

How We Use Your Information

1. Course Delivery

Your personal data is used to:

  • Manage your account and enrollment
  • Track your progress in courses
  • Provide technical support
  • Issue certificates where applicable

2. Communication

We use your email address to:

  • Send course-related notifications
  • Provide updates, feedback, and reminders
  • Share promotional content if you opt-in

3. Research and Improvement

We may anonymize and aggregate your data for research purposes to improve our courses and platform.

4. Third-Party Services

We may share your information with trusted third-party services that assist us in providing our platform (e.g., course providers), but only under strict confidentiality agreements.

Your Rights

1. Access and Correction

You have the right to access the personal data we hold about you and request corrections if it is inaccurate.

2. Opting Out

You can opt-out of promotional communications at any time by managing your preferences in your account settings.

3. Data Deletion

You may request the deletion of your personal data by contacting us directly, except where it is necessary for ongoing course participation or legal requirements.

Security

We employ industry-standard security measures, including HTTPS technology and secure server storage, to protect your personal information. Only authorized personnel with specific access rights can handle your data.

Cookies

We use cookies to enhance your experience on our website, such as remembering your login details and tracking your course progress.

Third-Party Links

Our platform may contain links to third-party websites, each with its own privacy policy. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page.

This policy was last modified on 9/3/2024.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Telecor Inc.
6205 Kestrel Road
Mississauga, Ontario
L5T 2A1
Canada

Phone: 905-564-0801
Fax: 905-564-0806
E-mail: learning@telecor.com